Solid Cold Shoulder Thermal Sweater

Return policy for Madsbay Solid Cold Shoulder Thermal Sweater

Solid Cold Shoulder Thermal Sweater is a Madsbay Trends product. Madsbay Trends products have favourable returns policies. The following return policy applies to this product:

Madsbay will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Return requests must be initiated within 7 days (return window based on the exact time of delivery) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

If it is a split package order, it will start from the time of the final package delivery date and time.

All swimwear, bodysuits, intimates, jewelry, face masks, and beauty products are final sale and non-refundable.

Orders returned without meeting the above criteria could be declined. Shipping and handling charges are non-refundable. Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. Please allow us 5 - 7 business days from the day we receive the returned package to process. We will email you after return has been processed to confirm what has been done.

Machine wash cold. Tumble dry low.