Engraved Silver Bar Chain Necklace - White Rhodium Coating
• Sterling silver (AG-925) pendant and chain with coating
• Nickel-free pendant, chain, and coating
• Pendant size: 0.28″ × 1.22″ (7 × 31 mm)
• Pendant thickness: 0.02″ (0.5 mm)
• Pendant is connected to the chain with open jump rings
• Spring ring clasp closure
• Packed in an eco-friendly black leatherette-covered box with a magnetic closure and cloth inlay
• Blank product sourced from Poland
Note that for the 18″ (45.7 cm) chain the pendant isn’t placed exactly in the middle of the chain, but a little to the side.
|PENDANT LENGTH||CHAIN LENGTH|
Don’t wear the jewelry while showering, swimming, washing dishes, applying perfume or doing sports. When not wearing it, store it in the box you received it in.
After wearing the jewelry, we recommend wiping it with a non-abrasive jewelry polishing cloth to remove dirt and tarnish. But to fully remove tarnish and any stains on the jewelry, use silver or jewelry polish. Follow the instructions on the bottle carefully and use gloves when working with silver polish.
Free Shipping for orders above $24.99
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 3–10 business days
Europe: 6–10 business days
International: 10–20 business days
Each product is made using the made-to-order production approach, fulfilling only the items our customers actually want. We do not hold any inventory in advance. This help us make our production process more sustainable. We know that sustainability is important: for our customers, our team, and of course, the planet.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Because the products are made only using the made-to-order approach, unfortunately, we do not accept returns or exchanges of items if the customer changed his/her mind.
Unfortunately, we cannot accept returns on sale items or gift cards.
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at firstname.lastname@example.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,
therefore Madsbay reserves rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
Sustainability at Madsbay
Sustainability at Madsbay
This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Please reach out to us at email@example.com for any questions or support.